If you email, you are emailing me, the founder. I read everything and I genuinely care about making the product better.
What to include
- What you were trying to do
- What happened (or what you expected)
- Screenshot or short recording if possible
- Your browser and OS (if it is a bug)
Direct line to the founder
GeneratePPT is run by a one-person team. If you email, you are not “opening a ticket.” You are starting a conversation with the person who builds the product.
Less friction
No handoffs. No waiting for approvals. No copy-paste support scripts.
Faster fixes
The builder reads your report directly, so bugs get understood and fixed quicker.
Real feedback loop
Good ideas do not die in a queue. They turn into shipping decisions.